Job Description

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Operations Workflow Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key Job Responsibilities Support, mentor, and motivate your hourly workforce Manage safety, quality, productivity, and customer delivery promises Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives Lift up to 49 pounds and frequently push, pull, squat, bend, and reach Stand/walk for up to 12 hours during shifts Work in an environment where the noise level varies and can be loud Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments) Continuously climb and descend stairs (applies to sites with stairs) Qualifications 2+ years of employee and performance management experience Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience Experience managing a team of 20+ employees Experience with process improvements (Lean process, Kaizen, and/or Six Sigma) Excellent customer service, communication, and interpersonal skills A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Our compensation reflects the cost of labor across several US geographic markets. The Colorado base pay for this position ranges from $65,000/year up to $90,900/year. The National base pay for this position ranges from $61,400/year in our lowest geographic market up to $100,000/year in our highest geographic market. #J-18808-Ljbffr Amazon Jobs

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