Job Description

QUALIFICATIONS

§ Two years cash handling experience in a customer contact position within the casino, hotel, banking or related industry

.§ Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively

.§ Ability to communicate effectively and tactfully with guests, department heads and shipboard crewmembers to resolve problems and negotiate resolutions

.§ Ability to count chips and paper currency quickly and accurately

.§ Ability to operate coin counters, chip mechanism, 10 key adding machine and related equipment

.§ Ability to perform basic math functions with regard to counting chips, cash, coins, and preparing reconciliation reports

.§ Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and or related programs

.§ Completion of high school or GED required; university degree preferred

.§ Recognize and possess the ability to count coins and paper currency in U.S. Dollars quickly and accurately

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