Clinical Business Operations Representative 1 - Full Time - Desai Sethi Medical Center Join to apply for the Clinical Business Operations Representative 1 - Full Time - Desai Sethi Medical Center role at University of Miami Community Health Delivery – Pediatrics department has an exciting opportunity for a Clinical Business Operations Representative 1 position. The incumbent facilitates the prompt resolution of problems related to pre‑ and post‑care that arise in daily clinical operations. The incumbent performs general administrative and receptionist functions, including answering incoming calls, efficient management of patients, and the acquisition of necessary patient care and records. The Clinical Business Operations Representative 1 assists patients in a courteous, efficient, and professional manner and ensures adherence to divisional and departmental service standards. Core Job Functions Assists the department in managing expectations surrounding pre‑ and post‑patient care. Obtains or reviews all patient demographic information, insurance information and referral numbers. Reviews clinical records for completeness including authorization, signatures, missing data and other patient information. Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software. Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs. Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice. Provides coverage for responsibilities of co‑workers when assigned or as needs arise. Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis. Maintains confidentiality of all information. Adheres to University and unit‑level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. Qualifications CORE QUALIFICATIONS High school diploma or equivalent required. No previous experience. The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. The University of Miami is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Full time Employee Type: Staff Pay Grade: H3 Location: Miami, FL Salary: $87,800.00–$117,080.00 #J-18808-Ljbffr University of Miami
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