Job Description

Job Description

About Mellano & Company

Mellano & Company is a leading floral grower and distributor committed to quality products and exceptional customer service. We are seeking a motivated Floral Sales Representative to join our Los Angeles team and play a key role in expanding our customer base and driving revenue growth.

Position Summary

The Floral Sales Representative is responsible for building and maintaining strong customer relationships through product expertise, consultative selling, and outstanding service. This role manages the full sales cycle, including prospecting, order entry, account management, and ongoing client engagement, while consistently meeting or exceeding sales goals.

Key Responsibilities

• Provide exceptional service to existing and prospective customers by understanding needs and delivering tailored floral solutions.
• Plan and prioritize daily sales activities to maximize customer satisfaction and sales results.
• Develop and execute a territory sales plan aligned with company objectives.
• Build a new book of business with a target value of $1 million within the first year of employment.
• Maintain and grow customer accounts by selling products and services and ensuring accurate account setup and order processing.
• Enter sales orders into the POS system and manage account information accurately.
• Conduct daily outbound sales calls and cold calls to generate new business.
• Manage sales activities and customer interactions using CRM tools.
• Conduct client visits and periodic business reviews.
• Resolve customer issues professionally, including product credits and service concerns.
• Partner with the Receivables Department to ensure customer accounts remain current.
• Participate in weekly sales team meetings, management updates, and ongoing sales and customer service training.
• Collaborate effectively with team members while also working independently to achieve results.
• Perform additional duties as assigned to support business needs.

Qualifications and Experience

• Floral sales experience required.
• Proven track record of meeting or exceeding sales and profit goals.
• Strong goal orientation with the ability to manage and achieve sales targets.
• Solid product knowledge and a customer-focused approach.
• Proficiency with computers and business software, including POS systems and CRM tools.
• Ability to work collaboratively in a team-oriented sales environment.
• Bilingual in English and Spanish preferred.

What We Offer

• Competitive compensation and performance-based incentives. $20 - $25 per hour plus commission.
• Ongoing sales and customer service training.
• Opportunities for professional growth within a respected organization in the floral industry.

Mellano & Company is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.

• Principals only. Recruiters, please don't contact this job poster.
• Please do NOT contact us with unsolicited services or offer

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