Job Description

Job Description

About Crossover Health

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health. We’ve built an entirely new category of primary care providing one simple place to go for trusted care—in person, online, anytime. We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spend, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The Health Coach assists our members with a variety of health concerns including, but not limited to, weight management, stress management, tobacco cessation, nutrition, physical activity and other healthy lifestyle changes. Using a collaborative process that includes assessment, planning, implementation and evaluation, the Health Coach will provide quality coaching programs that are part of an integrated and comprehensive primary care model.

• Delivers, measures, and improves high quality coaching programs for our members
• Collaborates with members and care teams to assess, develop, implement, and evaluate action plans related to achieving and maintaining an optimal health status
• Engages individual members and groups in healthy lifestyle changes using evidence-based coaching techniques that align behaviors to personal values while fostering an environment of individual responsibility and accountability
• Conducts coaching assessments, follow-up sessions, and delivers onsite wellness classes
• Provides recommendations for healthy behavior changes based on established protocols
• Serves as a consultant and educational resource to providers and members
• Performs other duties as assigned

Required Qualifications

• Bachelor’s degree in a relevant health field (i.e. Health Education, Nutrition, Nursing, Public Health, Exercise Physiology, Psychology),
• Health Coaching certification through an approved NBHWC training program or completion of a training program within 1 year.
• Nationally Board Certified Health Coach through the National Board for Health and Wellness Coaching preferred.
• 3-5 years experience as a Health Coach in an out-patient primary care setting
• Current BLS (Basic Life Support) certification

Preferred Qualifications

• Master’s degree and/or prior clinical experience
• Registered Dietitian strongly preferred
• Prior work-site health experience
• Demonstrated ability to communicate, problem solve, and work effectively with people while using good judgment in new and challenging situations
• Knowledge and proficiency in current, evidence-based methods of health coaching including motivational interviewing and cognitive behavioral therapy with an emphasis on health promotion and risk reduction
• Experience utilizing electronic health record systems

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