Job Description

Museum Student Visitor Assistant

The Jule Collins Smith Museum of Fine Art is looking for Auburn University students for the position of Museum Visitor Assistant to warmly welcome and engage visitors in our lobby and shop, as well as assist with events hosted at the museum. The ideal candidate exemplifies superior hospitality, possesses excellent communication and customer service skills, and enjoys behind the scenes work as well, including event space set-up and breakdown. Our Visitor Assistants are able to answer questions quickly and effectively, enjoy working cooperatively with others, have exceptional organizational skills and an eye for detail. Most importantly, Museum Visitor Assistants represent the museum and Auburn University in a professional, cheerful, and kind manner.

Typical duties may include:

• Warmly welcoming all guests, ensuring they receive everything needed for a great visit
• Answering the telephone and transferring calls to the correct staffers/departments when needed
• Anticipating guests' needs
• Promoting and processing monetary gifts of support/donations
• Processing registration and program attendees
• Providing guest feedback to the Visitor Services Manager
• Performing regular area checks of museum spaces, including galleries, to ensure a welcoming environment for guests
• Performing careful sales transactions through the POS (point of sale) system to ensure accurate cash handling and inventory control
• Assisting with store merchandising, restocking, and cleaning and any other retail initiatives
• Gift wrapping guest purchases
• Setting-up and breaking down events such as art exhibition openings and other programs or university sponsored events
• Promoting safe work practices for guests and coworkers
• Successfully completing other general duties such as inventory, filing, cleaning, and errands

Schedule:

• 9:45am 6:15 pm Tuesday Sunday
• Evenings, depending on event schedule
• One three shifts per week (approximately 12 hours per week)
• Weekend work is mandatory
• Working during university breaks is desired
• A mix of weekday and weekend is available

This position is a long-term job opportunity for AU students during their entirety of enrollment at Auburn University. Considerations can be made for interested candidates.

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We're Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications:

• Currently enrolled as an Auburn University undergraduate student.

Expectations:

• Ideally, candidates should be able to lift 25lbs, be able to stoop, kneel, walk, and carry equipment, and work under tight deadlines.
• Ability to read on a computer and answer a telephone.
• Availability to work weekends.

Preferred Qualifications:

Pay Rate: $14.00/hour

Work Hours: up to 20

City position is located in: Auburn

State position is located: Alabama

Posting Date: 12/12/2025

Closing Date:

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit their website to learn more.

Special Instructions to Applicants:

Documents Needed to Apply:

• Required Documents
• Resume
• Cover Letter
• Optional Documents
• Letter of Recommendation

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