Standard Practice is voice AI that automates outbound calls on behalf of healthcare administrative teams. With a human sounding voice, our AI agent dials, waits on hold, navigates IVR menus, engages in conversation, and fully completes calls to insurance companies and patients. By enabling customers to make multiple calls simultaneously and without the restraints of human capital, we allow parties and their customers to get paid faster.
We’re growing fast and raised $8.5 million from Tiger Global, Wing Venture Capital, A* Capital, and Expa, as well as extraordinary angels in digital health.
Our HQ is located in Flatiron NYC, and our team is in the office together Monday through Thursday.
The Role
As our Operations Lead, you'll develop and execute major ops initiatives critical to the business. You'll play an important role building processes that allow our company to provide amazing service, scale efficiently, and upend a problematic industry that touches everyone in the US. The role reports directly to our Co-Founder & CEO.
Responsibilities
We’re looking for
Benefits
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