Job Description

Job Description

Job Description

Robert Half is seeking a detail-oriented and customer-focused  Patient Registration Specialist to join our healthcare client’s team. If you have strong organizational skills, thrive in a fast-paced environment, and enjoy providing top-notch customer service, we want to hear from you!

Key Responsibilities:

• Front Desk Coordination: Serve as the first point of contact for patients, ensuring smooth front desk operations.
• Phone Support: Answer phone inquiries professionally, directing calls appropriately while maintaining proper records.
• Patient Check-in/Check-out: Facilitate seamless patient intake and discharge processes, verifying necessary documentation.
• Appointment Scheduling: Efficiently manage appointment calendars, ensuring timely scheduling and rescheduling when necessary.
• Patient Care: Promote a welcoming and supportive experience for patients, addressing questions and concerns empathetically.
• Customer Service: Deliver exemplary service by promptly addressing patient inquiries and maintaining a positive demeanor.

Qualifications and Skills:

• Previous experience in a healthcare or administrative setting is strongly preferred.
• Exceptional organizational and multitasking abilities.
• Strong communication and interpersonal skills to ensure patient satisfaction.
• Familiarity with patient management systems is a plus.
• High level of professionalism and the ability to maintain confidentiality.
• Availability for flexible hours depending on clinic operations.

• Minimum of three years of experience in a medical or healthcare setting.
• Proficiency in medical terminology and familiarity with patient registration processes.
• Strong communication skills with the ability to manage multiple priorities effectively.
• Experience with computer-based information systems, including Epic software.
• Demonstrated ability to compile and organize medical records and documentation.
• Knowledge of oncology, radiology, and surgical terminology preferred.
• Associates degree in a relevant field is preferred.
• Ability to work collaboratively with a multidisciplinary team in a fast-paced environment.

Job Tags

Work at office, Flexible hours,

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