Job Description

Job Description and Duties

Under the supervision of the Supervising Program Technician II, the Program Technician (PT) II in the Quality Update and Expedite Section performs the more difficult and complex duties associated with the update of criminal and applicant information to the Automated Criminal History System.  Some of the critical tasks include reviewing and examining source documents and converting records from manual to automated formats; processing documents in error resolution; consolidating multiple records; and disseminating information accurately and in a timely manner.  The PT II identifies data which does not conform to legal, procedural, and policy requirements and initiates action as needed.  The PT II may be required to answer questions as well as assist in the review of work for employees undergoing training.

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You will find additional information about the job in the .

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Remote and hybrid schedules are subject to management approval and will be required to report to the office as needed/required. In addition, approved remote and hybrid schedules may be delayed for training purposes.

Special Requirements

A fingerprint check is required.

Clearly indicate JC-483137 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

This is a re-advertisement for JC-470302. If you have previously applied for JC-470302, it is not necessary to re-apply. Your original application for JC-470302 will be included in this candidate pool for JC-483137.

If you are using education to meet the minimum qualifications for this position,  you must submit a copy of your transcript or diploma .  An official transcript will be required prior to appointment.

A background check is required (if applicable).

Completion of an online hiring test is REQUIRED to proceed in the selection process for this position. An email with test information will be sent to all applicants within 15 business days after the close of this job posting from assessment.support@doj.ca.gov . If you submitted your application and have not received the test information email within 15 business days after the close of the job posting, please immediately contact the hiring contact listed on this job posting.

Hiring assessments are typically taken on a personal computer and may require candidates to visually identify information, type long passages, listen to audio recordings, or speak into an audio recorder. If you need a reasonable accommodation to take this test, please contact Satnam Shergill by the final filing date listed on this bulletin.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ability to follow oral and written instructions, policies, and procedures.
• Maintain good and dependable work attendance and punctuality.
• Interest in the criminal justice system.
• Strong written and verbal communication skills.
• Ability to work independently or as part of a team.
• Understanding of the criminal justice system and ability to interpret manual and automated criminal history records and related source documents.
• Attention to detail.
• Ability to analyze and research data.
• Ability to key data for long periods of time (8 hour shift).
• Strong computer skills.

Benefits

Please access this link for information on benefits afforded to employees who work for the State of California - .

Additional Information about Application Filing

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  The Statement of Qualifications (SOQ) is required for this position. The SOQ is a narrative discussion of the candidate's education, training, experience, and skills as it relates to the desirable qualifications and duties for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ should explain in detail why the candidate believes his or her knowledge, skills, and abilities could apply towards this position. Your response should be typed in Arial 12 point font and no more than two pages in length. Resumes will not be considered a substitute for the SOQ. Your application may be disqualified from consideration if your SOQ does not adhere to the requirements.

• Other - References are required and must be included.

Job Tags

Permanent employment, Full time, Work at office, Immediate start, Remote work, Shift work,

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