Job Description
JOB SUMMARY:
The Senior Fraud Investigator helps protect Seacoast National Bank and its customers by thoroughly investigating and documenting the most complex fraud cases, implementing Bank-wide enhancements to accelerate corporate and strategic business objectives, and serving as a trusted advisor to internal and external stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide end-to-end management of an ongoing, evolving caseload of the largest and most complex fraud investigations and their timely resolutions, including recovery efforts;
Ensure flawless documentation to support fraud case findings, outcomes, and resolutions in accordance with department procedures and applicable regulatory requirements;
Draft referrals in accordance with department procedures and applicable regulatory requirements;
Maintain familiarity with the Bank's products and services, customer base, operating environment, financial performance, business objectives, and strategic roadmap;
Periodically review industry emerging threats and trends and proactively recommend risk-based countermeasures;
Serve as a trusted advisor to internal business partners, providing operational insight to business decisions and strategic input to key organizational initiatives;
Serve as trusted liaison to local, state, and federal law enforcement authorities;
Lead and influence the organization toward improved fraud prevention practices and behaviors that enhance overall profitability and competitiveness; and
Provide constructive, diplomatic feedback to junior staff and peers to promote iterative learning and improvement.
Adhere to Seacoast Bank's Code of Conduct.
EDUCATION and/or EXPERIENCE:
6+ years fraud department experience in a retail banking organization, ideally at a mid-size bank;
4+ years authoring complex investigative reports and/or SAR filings;
Bachelor's degree, or 4 additional years of relevant work experience in lieu of a degree;
CAFP or similar credential a plus;
Fluency in Microsoft Excel, Word, and PowerPoint;
Strong investigative skills, supported by well-developed analytics, writing, and decision-making abilities;
Ability to provide constructive feedback and coaching to help develop junior staff;
Well organized with the ability to manage multiple tasks and priorities; and
Sound judgment, reliable intuition, persistent curiosity, and an aversion for loose ends.
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Tags
Work experience placement, Local area,