The Surgical Scheduler coordinates outpatient surgical appointments by managing patient scheduling, cancellations, and rescheduling while serving as a liaison between patients and clinical staff. This role requires strong customer service skills, knowledge of medical insurance and billing processes, and the ability to handle high-pressure situations efficiently. The position also includes administrative tasks such as answering calls, managing pre-registration accuracy, and escalating critical issues to leadership.
About usAt Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description2-3 years in medical or office setting.
Outstanding organizational skills, typing 35-45 WPM, medical transcription required.
Education RequirementsHigh School Diploma or Equivalent required.
surgical scheduler, patient scheduling, medical billing, healthcare customer service, medical insurance, pre-registration, patient communication, hospital outpatient services, surgical appointments, medical transcription
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